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✨Questions & Answers✨
How long will it take to deliver my order?
Delivery is usually made around 3-7 business days. It may take longer during the shipping peak period. You can also click here: https://www.cheerble.com/a/track to track your order live (please wait for up to 24 hrs for orders to go live).
What is Cheerble's return policy for BFCM?
We do 7-day no question asked return and 30-day replacement service. Refund value willl be subject to the discount used in the order.
How many discount codes can I use each order?
Only one discount can be used per order. However, gift card codes can still be applied to deduct the payment amount at the checkout page.
Why was the discount not applied when I tried to check out?
To ensure your black friday code is successfully applied to your order, please go through the normal checkout process rather than Express Checkout such as Apple Pay or Google Pay. Discount code may not be applicable for such payment methods.
What should I do if there is a problem with my product?
I could not complete checkout as it says 'This order can’t be shipped to the address you entered.'
Generally, Cheerble ships to most of the countries in North America, Europe, and Asia Pacific. However, some of our products are temporarily unavailable in some regions (i.e. Board Game is now only available in the US and Australia). Please contact us first if you encounter this issue.
When does the sale end?
The BFCM Wicked Sale will end on Dec 2nd, at 6 PM PST.